Client SummaryDownload Case Study
|Project Duration:||7 Months|
|Deployment Strategy:||Refocus the team, replan the project, Go-Live|
Technology / Process Area
Organizational Readiness Assessment and Training to Support GIS Project
- Time & Labor
- Human Resources, Payroll, Benefits Administration, and Third-Party Vendor Integration
Our client’s objective was to bring their Workforce Software (WFS) Time & Labor system up to the current release to take advantage of new features, improved security, and cloud infrastructure. Our client had been struggling to make progress on upgrading their Time & Labor system and brought in Global Conductor to get the project back on track.
The client had not upgraded their system since it was installed 7 years ago, leading to an outdated version of Workforce Software that increased the difficulty related to upgrading to the current version. Our approach was to treat the project as a reimplementation keeping as much of the current functionality the same to reduce rework. First, we reassessed the scope and timeline to produce a meaningful and realistic project plan, then we took a deep dive into the technical and functional work assigning experts to each area to complete the work.
Project Team Support:
Project Manager – Served as the main point of contact between WFS, the Client, and third-party resources, coordinating and managing the overall project schedule.
T&L/Payroll Business Analysts – Provided subject matter expertise to facilitate the completion of client-side implementation tasks, including backfill of client daily jobs as necessary.
Change Management Communications Lead – Managed client stakeholders throughout project lifecycle, from executive suite through the 13,000 associates.
Training Coordinator – Designed training
Integration Lead – Led all aspects of integration from gathering requirements to deployment.
- Delivered the expected scope within budget and timeline
- Upgraded to the current cloud-based version
- Improved functionality
- Always up to date security