Time and Labor

Our client’s objective was to bring their Workforce Software (WFS) Time & Labor system up to the current release to take advantage of new features, improved security, and cloud infrastructure.  Our client had been struggling to make progress on upgrading their Time & Labor system and brought in Global Conductor to get the project back on track.

The client had not upgraded their system since it was installed 7 years ago, leading to an outdated version of Workforce Software that increased the difficulty related to upgrading to the current version.  Our approach was to treat the project as a reimplementation keeping as much of the current functionality the same to reduce rework.  First, we reassessed the scope and timeline to produce a meaningful and realistic project plan, then we took a deep dive into the technical and functional work assigning experts to each area to complete the work.

Project Manager – Served as the main point of contact between WFS, the Client, and third-party resources, coordinating and managing the overall project schedule.

T&L/Payroll Business Analysts – Provided subject matter expertise to facilitate the completion of client-side implementation tasks, including backfill of client daily jobs as necessary.

Change Management Communications Lead – Managed client stakeholders throughout project lifecycle, from executive suite through the 13,000 associates.

Training Coordinator – Designed training

Integration Lead – Led all aspects of integration from gathering requirements to deployment.